How to Connect to Support?

  1. Click the "Connect to Support" button available above.
  2. Then, on the next page, you can search for answers to your Cricut-related query by typing it in the Search for answers box. 
  3. Click "New Conversation" to begin chatting with our customer support executive. 
  4. Now, you're connected to our support team.

Setup Your Cricut Machine

  1. Click the Setup your Device icon under the our services.
  2. Now, you’ll see a list of the Cricut machines. Here, please select the model you wish to set up.

  1. Then, enter your Email Address in the empty box and click Next.

  1. On the next page, choose your country code and enter your phone number.

  1. Then, click the Submit button to generate a ticket.
  2. Finally, a pop-up will appear on your screen, as shown in the image below. Receive a call from our team by clicking REQUEST A CALLBACK or start a chat with the technician by clicking CHAT NOW.

 

What is Design Space? 

Cricut Design Space is a software program that works with the Cricut machine. Without this software, the Cricut machine can’t be used. All the crafters create designs on Design Space to cut a variety of images and texts. This Cricut software program can be downloaded from cricut.com/setup on any device, including desktop, laptop, and mobile. To start cutting and crafting with your Cricut machine, you must first learn how to install Design Space on your computer or smartphone.

How to Install Design Space? 

Here are the steps to install Design Space on your device: 

  1. Launch an internet browser and visit cricut.com/setup.
  2. Select your Cricut machine.
  3. After that, agree to the terms and conditions of the official Cricut website by ticking the box.
  4. Then, select the download button.

  1. Once it is downloaded, double-click on the downloaded file under the downloads folder. 
  2. Then, the installation will start on the screen. 
  3. Now, sign in with your Cricut ID and password. 
  4. Then, a Design Space icon will be added to your desktop screen. 
  5. Right-click the icon and select the Pin to Taskbar option or drag the icon to the taskbar. 
  6. Finally, you have successfully installed the Design Space software.